Frequently Asked Questions(FAQ)

Here is a list of the most frequently asked questions. If you don't see an asnwer to your questions below, please click the contact at the top of the page and we will do our best to assist you.

Courses


At the top of the page, you will see a horizontal list which includes different sections. Please click the section titled "Courses." This will provide you with a list of all our available courses. Alternatively, if you know the name of your desired course, please click "course search." Once you find your course, please click "enroll in course". The site will then direct you to your shopping cart where you can purchase and pay for your course.

Once you purchase a course, your dashboard will allow you to access it via "recently accessed courses" or "course overview." You must complete the primary course material, pass the quiz and fill out the survey to receive a certificate. All certificates will be emailed immediately upon completion of the process.

You may retake a quiz as many times as necessary to pass. The quizzes ensure that you have paid attention to the material taught in class. Our courses contain these quizzes due to state/regulatory agency requirements.

A score of at least 50% is required to pass the quiz.

The length of questions vary according to the course length between 5-10 questions. Quizzes for practice tests are either timed or not timed, depending on what you choose. Example: Drone practice test, there are three options, you can choose untimed with feedback, untimed with no feedback and timed.